Technology solutions have been helping businesses solve their operational challenges for a long time, but there will be increased demand to address business continuity weakness post-coronavirus.
Improving productivity, processes, efficiency, and enabling strategy for customers has always been in the wheelhouse of AI and SaaS providers in general. But in a post-COVID-19 world, these tech companies are positioned to help other industries address these three challenges.
SEE: Coronavirus: Critical IT policies and tools every business needs (TechRepublic Premium)
1. E-commerce roll-outs
According to a report by Technavio, the artificial intelligence (AI) market in the retail sector is expected to grow by $14.05 billion through 2023. Whether your business is in the retail, medical, or other product or service sector, the time to establish or enhance your online portal for customers to make purchases or access services is here. Many businesses without an e-commerce presence during COVID-19 have suffered significant