Safety and automation are high priorities for IT professionals

Information safety and lack of budgets and sources proceed to current the largest challenges as cyberattacks improve, in keeping with a brand new Kaseya report.

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The highest three priorities for tech professionals are enchancment of safety, cloud migration and automation to extend IT productiveness, in keeping with Kaseya’s newly launched 2021 IT Operations Report.

The report surveyed almost 1,000 IT professionals worldwide between April and Could 2021 about their high priorities and challenges. The principle three challenges are cybersecurity and knowledge safety, lack of IT budgets and sources to satisfy calls for and legacy methods hampering progress and innovation.

The survey discovered that 30% of respondents felt that there was not sufficient finances or sources to satisfy calls for, making it one of many high three largest challenges for professionals surveyed, the report mentioned. Greater than a 3rd (38%) of respondents mentioned that their finances has elevated in 2021. That is per different surveys which can be reporting a rise in know-how spending this yr, the Kaseya report mentioned.

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“Many companies are again in a progress mode post-pandemic. For 35% of the respondents, their IT finances stayed the identical this yr as in comparison with 2020,” the report mentioned.

Almost one-third of respondents have been additionally discovered struggling to satisfy present calls for resulting from finances and useful resource constraints. This can be a perennial downside for many IT departments. The pandemic has accelerated the necessity for digital transformation, which IT groups have needed to accommodate, at occasions with fewer employees and smaller budgets.

Legacy methods hampering progress and innovation is the third key problem that just about one-quarter of the respondents (24%) are confronted with in 2021. Modernizing legacy methods is one other perennial downside.

Rising cyberattacks

Organizations throughout the globe have skilled crippling cyberattacks over the previous yr which have considerably impacted the worldwide provide chain. As a result of rising variety of threats, 61% of respondents mentioned that enhancing safety measures continues to be the dominant precedence.

Cybersecurity methods topped the checklist of what IT professionals plan to put money into for 2022, with 53% of respondents planning to finances for e mail safety instruments akin to phishing prevention, and 33% of respondents investing in ransomware safety.

Cloud applied sciences have been additionally high of thoughts this yr, with 54% saying their IaaS cloud spending will improve and 36% anticipating progress in spending on SaaS functions. Cloud migration was additionally a excessive precedence for respondents in 2021, which accounted for migrations throughout PaaS, IaaS and SaaS software program.

IT professionals additionally wish to improve their productiveness by way of automation, which ranked second in high applied sciences for funding. Virtually half of respondents acknowledged that they’ll allocate funds for this in 2021.

The second-highest precedence, “Cloud migration,” ties in with digital transformation initiatives and brings a number of advantages to a company, the report mentioned. “Cloud providers permit IT groups to simply scale service supply to satisfy organizational wants. Leveraging cloud infrastructure providers helps scale back {hardware} and IT administration prices related to conventional on-premises gear.”

One other high precedence was growing IT productiveness by way of automation, which almost tied with cloud migration. Additionally growing the demand on IT is the expansion within the quantity and variety of endpoints and gadgets that IT groups should handle, the report mentioned. This contains administration of digital machines, cell gadgets, cloud infrastructure and industrial IoT. Automation is the important thing to growing IT operational effectivity.

Following shut behind have been extra strategic priorities akin to lowering IT prices and supporting their firm’s enterprise innovation initiatives. Enterprise innovation is one other key precedence for corporations that intention to maintain and develop in 2021 amid a fast-evolving market.

Cybersecurity and knowledge safety challenges

Cybersecurity and knowledge safety are vital challenges for 54% of IT professionals surveyed. On the subject of knowledge safety, misconceptions nonetheless linger, in keeping with the report. Whereas 82% perceive that SaaS functions akin to Microsoft 365, Google Workspace and Salesforce have to be backed up, 60% of respondents acknowledged that they consider SaaS suppliers are chargeable for knowledge safety.

Sometimes, the SaaS buyer is chargeable for their software knowledge backups to make sure restoration within the occasion of a cyberattack or consumer/admin error, the report mentioned.

The significance of integration and automation

Time-saving automation and integrations between key software program methods are essential for IT professionals’ continued productiveness and success, in keeping with the report. Half of the respondents rated automation of IT processes by way of their endpoint administration answer as necessary, whereas 47% rated the flexibility to run automation scripts by way of their IT documentation instrument as crucial to their success, the report mentioned.

Moreover, greater than half of respondents acknowledged that entry to IT documentation by way of their service desk was essential to their work. 

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